Welcome


Need Help?

support@preferredgroupoftampa.com

(800) 741-0802

We are glad you are here. We want to assist you and we know bills can get lost in the shuffle in our busy lives but don’t worry. Even if an account were assigned years ago, we can help. We tend to go above and beyond to assist our clients, their patients, and consumers looking for solutions to make what is typically considered a bad experience (like being in collections) a win-win for you and for our client, the original creditor for your account.

Is there something showing on your credit report? We can most likely help with that too. This website has useful information to help you along your journey to getting your outstanding obligation taken care of. We value you and commend you on wanting to take care of this important matter.​

If you just received a letter from us for a recently placed account(s), please know that you have 30 days in which you can dispute the debt(s) and we will verify the debt and send you proof that the debt is valid. If you are within that 30 day window, we ARE NOT demanding payment from you during this time. If you continue on (this website) to the payment portal and pay on your account(s), please understand that you will be doing so voluntarily.

​This communication is from a debt collector. Any information obtained will be used for that purpose.

© Copyright Preferred Collection and Management Services, Inc. ALL RIGHTS RESERVED. If you have a debt with our agency then this is an attempt to collect a debt and any information obtained will be used for that purpose. We are a debt collection agency.

Payment Options

NOTE: If you are a consumer and we are collecting on an account, please note that we are a debt collector and any information that you provide and we obtain will be used for that purpose and that this is an attempt to collect a debt. If you just received a notice from us you have thirty (30) days to dispute the debt if you believe it is not valid. During that first 30 day period we will NOT overshadow your right to dispute that debt nor demand payment. However, we may call and inform you of the debt, answer any questions that you may have about the debt, and you can pay it if you want to if you are not disputing the debt. By choosing a payment option below, you acknowledge that the debt is valid and are able and willing to pay without disputing it. If you dispute the debt or any portion of it, please contact us and let us know why and we will verify the debt and also mark it as disputed.

​Also, you may call us at 813-251-0802 or toll free at 800-741-0802 if you experience any technical difficulties or have any questions. There are no fees to you regardless of the payment method you choose. Payment and address information is on the notice that you received in the mail. To pay on the web (option below) you simply need the account number and the zip code on that notice (in case it is different than your current zip code). You must contact the office for payments less than $25. We appreciate your payment.​

Click on the button below to pay via our web portal. You will be prompted to enter some information. Note that, at this time, we can’t process HSA nor ACH (checking account) payment via the web. For HSA and ACH payments, please call us and an agent will assist in completing the transaction for you. If you want to use a check you can also mail it in to the address below.

Note: You WILL BE redirected away from this site to a secured payment site beginning with “Https:” Do not click on the PAY ON THE WEB button below if you do not agree to these terms or have any questions.

PAY ON THE WEB

BY TEXT (SMS)

​Cell phone users TEXT the letters pcms to 33222 and you will receive a payment link so that you can pay via your smartphone.

​NOTE: By doing this you consent to a text message being sent to your cell phone and expressly permit text messages until you opt out. We may also use that number to contact you if there is a problem with the transaction or your account(s). If you have to pay for text messages, you may not want to choose this option. You may opt out of this at any time and instructions on doing so will be in the message you get on your phone.

​BY US MAIL

​You may also mail your payment to:

 ​ ​ ​Preferred CMS
 ​ ​ ​PO BOX 2964
 ​ ​ ​TAMPA, FL 33601

​REMEMBER WE DO NOT CHARGE ANY EXTRA FEES!

​COMING SOON !!!

Even More Convenient Methods to Pay Below

© Copyright Preferred Collection and Management Services, Inc. ALL RIGHTS RESERVED. If you have a debt with our agency then this is an attempt to collect a debt and any information obtained will be used for that purpose. We are a debt collection agency.

Contact Us

This is an attempt to collect a debt and any information obtained may be used for that purpose. This website is that of a debt collector.

NOTE: If you are a consumer or business and received a letter or call from us then we are collecting on an account sent to collections by our client. By providing your cell phone number or email address, you expressly permit us to contact you in that manner including using an automated telephone dialing system and that the cell phone or email provided is your own. By nature of sending email through the internet, you acknowledge that this and any future transmittal is a communication which “could” result in a third party disclosure because of how data travels through various servers and computers (via the “internet”). By using this method and requesting a reply or information back, you acknowledge that the same risk applies to any email sent back to you with any requested information. You acknowledge that the contact information you provide applies to you only and accept the risk of a third party disclosure of information regarding a debt should you “share” or allow others access to your email, cell phone and/or voice mail system or answering device.

For any inquiries, questions or any special needs like needing to give us insurance information, attorney information, or other situations please call: 813-251-0802 or 800-741-0802. Please fill out the following form below and a member from our support department will contact you. If for any reason you get an error on the form below, please EMAIL support@preferredgroupoftampa.com. Thanks!!!

CORPORATE OFFICE ADDRESS:

   PREFERRED CMS support@preferredgroupoftampa.com
PO BOX 2964 (813) 251-0802
TAMPA, FLORIDA 33601 (800) 741-0802

© Copyright Preferred Collection and Management Services, Inc. ALL RIGHTS RESERVED. If you have a debt with our agency then this is an attempt to collect a debt and any information obtained will be used for that purpose. We are a debt collection agency.

Privacy Policy

Your personal information is not shared with any other person or entity that we are not permitted by law to share it with. It is not used for any marketing lists nor sold for marketing purposes. Because our calls are not for marketing purposes, collection agencies are not subject to the “DO NOT CALL” list. All calls to our agency are recorded. If a number we have for your is inconvenient, simply let us know of this and/or provide an alternative number.

Our calls are business-related and for debt collection purposes. However, there is a way to avoid receiving phone calls if you are not interested in taking care of your obligation(s). Simply contact us and inform us that you do not want us to contact you and we will stop trying. This provision in the law is called a “CEASE AND DESIST”, but please understand that, if our client permits the reporting of your account(s) to the credit bureaus, a CEASE AND DESIST will NOT stop the account from being credit reported. If you decide to initiate a CEASE AND DESIST, but later change your mind, you must send us a “revocation of that CEASE AND DESIST request. For your convenience we have a revocation form available in the “consumer resources” section of this website.

​ALL disclosures related to medical accounts are subject to the “Minimum Necessary Rule” under the Health Information Portability and Accountability Act (HIPAA). Also, if your account is a medical account, protected health information (PHI) is not disclosed to any third party without your permission and/or a HIPAA Release form except where permitted by law. If your attorney or other third party does not have this form, we can provide one to you. Once a consumer is represented by an attorney, this collection agency will no longer contact you and will only deal with your attorney unless he/she fails to respond to us in a reasonable amount of time. We do not accept letters of protection and being represented by an attorney will NOT stop an account from being credit reported if the client permits credit reporting unless you are entering into a payment arrangement while your case is waiting to settle or insurance is being billed that was not previosuly billed and denied and it is not past timely filing. It is important that you know that not all clients that we represent credit report.

If you are represented by an attorney please let us know and provide the attorney’s name and phone number. Your attorney may have you fill out their own HIPAA Release form in order for us to communicate with him/her. As stated before by law, once you are represented by an attorney, we can no longer communicate with you unless your attorney permits it.

Also, pursuant to HIPAA, medical accounts are allowed to be credit reported. There is a lot of misinformation about this on the internet.

If you dispute your account, we will disclose the dispute to the credit bureaus (if reported and/or the client permits the account to be reported later) and we will update the account(s) as being in a dispute status pursuant to the Fair Credit Reporting Act. We will also verify the debt and send you verification of the debt. We understand that mistakes happen and sometimes payments, adjustments or other credit doesn’t always get reported to the agency so we will work with you to the extent that we can to correct any mistakes. Also, we will make every effort to do the right thing if you work with us to resolve your delinquent account(s) possibly including removing a tradeline from credit reporting when a payment or adjustment was not reported. There are also other situations that can warrant removal from the credit bureau. But it is important that your communicate with us.

​Also, as stated before, if the account is new (within the first 30 days of placement with this agency) you have the right to dispute that debt and we are NOT demanding payment from you within that period of time.

​​© Copyright Preferred Collection and Management Services, Inc. ALL RIGHTS RESERVED. If you have a debt with our agency then this is an attempt to collect a debt and any information obtained will be used for that purpose. We are a debt collection agency.